1. Booking & Payment
- A non-refundable deposit of 25–50% is required to reserve your event date.
- The remaining balance is due 3–5 days prior to the event date.
- Bookings are not confirmed until a deposit is received.
2. Cancellations & Refunds
- Deposits are non-refundable.
- Cancellations made within 72 hours of the event may be charged the full rental amount.
- Rescheduling may be allowed based on availability.
3. Delivery, Setup & Pickup
- Delivery fees are based on location and will be provided in your quote.
- Setup and teardown services are available for an additional fee unless otherwise stated.
- The customer must ensure the setup area is accessible and ready at the agreed time.
4. Responsibility for Equipment
- The renter is responsible for all rented items from the time of delivery until pickup.
- Equipment must be returned in the same condition it was delivered.
- Any damage, loss, or excessive cleaning required will result in additional charges.
5. Weather Policy
- Tents and equipment must be used safely and appropriately.
- Peak Event Rentals is not responsible for weather-related issues.
- In severe weather conditions, setup may be delayed or canceled for safety reasons.
6. Site Requirements
- Customer must provide a safe, level area for setup.
- Any obstacles, hazards, or restrictions must be disclosed prior to delivery.
- Additional fees may apply if setup conditions are difficult or unsafe.
7. Use of Equipment
- Equipment must not be altered, misused, or relocated after setup (especially tents).
- Tents must be properly secured and not used in unsafe weather conditions.
- No cooking, open flames, or heat sources under tents unless approved.
8. Liability
- Peak Event Rentals is not liable for injuries, damages, or accidents arising from the use of rented equipment.
- The renter assumes full responsibility for proper use.
9. Late Returns / Extended Use
- Equipment must be available for pickup at the agreed time.
- Additional fees may apply for delays or extended use.
10. Agreement
By booking with Peak Event Rentals, the customer agrees to these Terms & Conditions.
Effective Date 4/14/2026